This is the privacy policy statement for Landlords Insurance and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Landlords Insurance may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Landlords Insurance, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Landlords Insurance uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
Fresh rental market commentary is pointing to a more uneven outlook for Australian landlords, with tenant demand, vacancy conditions and rent growth no longer moving in a single national direction. Some locations remain highly competitive for renters, while others are showing signs of softer enquiry, affordability fatigue or a gradual lift in available listings. - read more
Fresh property market commentary on residential construction costs is a timely reminder that landlords should not treat insurance sums insured as a set-and-forget number. Even where the pace of building cost growth has eased from the sharpest pandemic-era increases, many materials, trades and compliance-related expenses remain well above earlier levels. For rental property owners, that can create a widening gap between what a policy covers and what it may actually cost to repair or rebuild after a major event. - read more
Domain’s latest rental market coverage points to a familiar but important message for Australian landlords: national averages are becoming less useful as a guide to day-to-day portfolio risk. Tight vacancy conditions continue to shape many rental markets, but the pressure is not uniform. Some suburbs remain highly competitive for tenants, while others are showing signs of slower enquiry, affordability strain or changing demand between houses and units. - read more
Tax time is again putting Australian rental property owners under the microscope, with the ATO’s ongoing attention on investment property claims serving as a practical reminder for landlords to tighten their records before lodging. For investors, the message is not simply about maximising deductions. It is about being able to show how each claim connects to earning rental income, maintaining the property, or protecting the asset. - read more
Managing tenant risks is crucial for landlords seeking to maintain a profitable and stress-free rental property business. By identifying and mitigating potential issues, landlords can safeguard their investments and ensure a harmonious relationship with tenants. The importance of managing these risks cannot be overstated, as it directly impacts a landlord's bottom line and overall property value. - read more
Navigating the rental property market in Australia can be both rewarding and challenging. With fluctuating property prices and evolving tenant expectations, landlords need to stay informed and proactive. - read more
Landlord insurance is a specialized form of insurance specifically designed to protect property owners who are renting out their houses, apartments, or other investments. Unlike standard home insurance, landlord insurance covers risks specific to rental properties, including damage to the home and loss of rental income. - read more
Imagine waking up to a call from your tenant about a leak that has flooded their unit overnight. How prepared are you to handle such unexpected issues? For property owners and investors in Australia, safeguarding your investment is a top priority. This is where landlord insurance comes into play, offering a safety net for unforeseen incidents that could jeopardise your assets. - read more
Knowledgebase
Loss of Use: Insurance coverage that pays for the additional living expenses if your home is uninhabitable due to a covered loss.
